Terms & Conditions

Terms of Use

Welcome to SplashArk. These Terms of Use ("Terms") govern your access to and use of our website, mobile application, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to them, please refrain from using our Services.

• You retain ownership of any content you create, upload, post, or share on our platform ("User Content").
• By posting User Content, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with our Services.
• You represent and warrant that you have the necessary rights and permissions to post User Content and that it does not violate any third-party rights or applicable laws.

• You agree not to engage in any conduct that
• Violates these Terms, our Community Guidelines, or any other policies posted on our platform.
• Infringes or violates the rights of others, including intellectual property rights, privacy rights, or publicity rights.
• Infringes or violates the rights of others, including intellectual property rights, privacy rights, or publicity rights.
• Is unlawful, harmful, fraudulent, deceptive, obscene, or otherwise objectionable.
• Harasses, threatens, or harms others.
• Interferes with the operation of our Services or disrupts the experiences of other users.
• We reserve the right to remove or disable access to any User Content or account that violates these Terms or is otherwise objectionable.

• All content and materials available on our platform, including text, graphics, logos, images, videos, and software, are the property of the Company or its licensors and are protected by intellectual property laws.
• You may not use, copy, reproduce, modify, distribute, or create derivative works of any content or materials on our platform without our prior written consent.

• Our platform may contain links to third-party websites, services, or content that are not owned or controlled by the Company. We are not responsible for the content or practices of any third-party sites or services.
• Your interactions with third-party sites or services are solely between you and the third party, and we disclaim any liability for any damages or losses arising from such interactions.

• These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.
• Any dispute arising out of or in connection with these Terms shall be resolved exclusively through binding arbitration in accordance with the rules of the [Arbitration Association]. The arbitration shall take place in [Location], and the language of the arbitration shall be [Language].

• If you have any questions, concerns, or feedback regarding these Terms, please contact us at [Contact Information].
• By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

• Treat others with kindness, empathy, and respect. Do not engage in behavior that is threatening, harassing, abusive, or discriminatory based on race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic.
• Avoid hate speech, including content that promotes violence, bigotry, or intolerance towards individuals or groups.

• Be honest and transparent in your interactions with others. Do not impersonate or misrepresent yourself, and do not use our platform for fraudulent or deceptive purposes.
• Respect intellectual property rights. Do not post content that you do not have the right to use, including copyrighted material or trademarks owned by others.

• Protect your own privacy and respect the privacy of others. Do not share personal information such as addresses, phone numbers, or financial information without consent.
• Report any behavior or content that violates these guidelines or poses a risk to the safety or well-being of others.

• Post content that is appropriate for a diverse audience. Avoid explicit or graphic material, including nudity, pornography, or sexually explicit content.
• Do not engage in spamming, phishing, or other forms of malicious activity. Do not upload viruses or malware or attempt to access accounts or systems without authorization.

• Our platform employs moderation tools and algorithms to detect and remove content that violates these guidelines or our Terms of Use.
• We reserve the right to remove or disable access to any content or account that violates these guidelines or is otherwise objectionable, and to take appropriate action against users who violate these guidelines, including account suspension or termination.

• If you encounter content or behavior that violates these guidelines or our Terms of Use, please report it to us using the appropriate reporting tools available on our platform.
• Provide as much detail as possible when reporting violations, including screenshots or links to the offending content.

• We welcome feedback and suggestions from our community members on how we can improve our platform and enforce these guidelines more effectively. Please contact us with your feedback at [Contact Information].
• These Community Guidelines are intended to foster a positive and supportive community environment for all users. By following these guidelines and respecting the rights and well-being of others, you contribute to making our platform a safe and enjoyable place for everyone. Thank you for being a part of our community.

• User-generated Content: You may post content that you have created or have the right to use, including photos, videos, text, and other media.
• Positive and Constructive Contributions: We encourage users to share positive and constructive contributions that contribute to a vibrant and engaging community.
• Content that Respects Rights: You may share content that respects the rights and privacy of others, including intellectual property rights, privacy rights, and publicity rights.

• Hate Speech and Discrimination: Content that promotes or encourages hate speech, discrimination, violence, or intolerance based on race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic is strictly prohibited.
• Explicit or Graphic Content: Pornographic, sexually explicit, or graphic content, including nudity or sexually suggestive material, is not allowed.
• Illegal Activities: Content that promotes or facilitates illegal activities, including but not limited to drug trafficking, terrorism, and violence, is prohibited.
• Harassment and Bullying: Harassing, bullying, or threatening behavior towards individuals or groups is not permitted.
• Misinformation and Fake News: Content that is false, misleading, or deceptive, including misinformation and fake news, is prohibited.
• Spam and Scams: Content that is spammy, deceptive, or fraudulent, including phishing scams, pyramid schemes, and chain letters, is not allowed.
• Violent or Graphic Content: Content that depicts violence, gore, or graphic imagery that may be disturbing to others is prohibited.
• Copyright and Trademark Infringement: Content that violates the intellectual property rights of others, including copyright or trademark infringement, is not permitted.

• Our platform employs a combination of automated tools and human moderators to enforce this Content Policy.
• We reserve the right to remove or disable access to any content or account that violates this Content Policy or is otherwise objectionable.
• Repeat violations of this Content Policy may result in account suspension or termination.

• If you encounter content that violates this Content Policy, please report it to us using the appropriate reporting tools available on our platform.
• Provide as much detail as possible when reporting violations, including screenshots or links to the offending content.

• We reserve the right to update or modify this Content Policy at any time without prior notice. We will notify you of any material changes by posting the updated Content Policy on our platform or through other communication channels.
• Thank you for helping us maintain a positive and respectful community environment on our platform. By adhering to this Content Policy, you contribute to creating a safe and enjoyable experience for all users. If you have any questions or concerns about this Content Policy, please contact us at [Contact Information].

• Essential Cookies: These cookies are necessary for the operation of our Services. They enable core functionality such as user authentication, account management, and security.
• Analytical Cookies: These cookies allow us to analyze how users interact with our Services, including how they navigate our website, which pages they visit, and how long they spend on each page. This helps us improve the performance and user experience of our Services.
• Functional Cookies: These cookies enable additional functionality beyond basic website functions. For example, they may remember your preferences, such as language or region selection, to personalize your experience.

• Browser Settings: You can control and manage cookies through your web browser settings. Most web browsers allow you to block or delete cookies, as well as to set preferences for certain types of cookies.
• Opt-Out Tools: Some third-party advertising networks and analytics companies offer opt-out tools that allow you to opt out of targeted advertising and tracking. You can find more information about these opt-out tools on the websites of the relevant companies.
• Do Not Track: Some web browsers support 'Do Not Track' signals, which indicate your preference regarding tracking and cross-site tracking. However, there is currently no standard for how web browsers should interpret Do Not Track signals, so our Services do not respond to them.

• If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at [Contact Information].
• By using our Services, you consent to the use of cookies and similar tracking technologies as described in this Cookie Policy.

• If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at [Contact Information].
• By using our Services, you consent to the use of cookies and similar tracking technologies as described in this Cookie Policy.

• You must create an account to access certain features of our Services. When you create an account, you agree to provide accurate, current, and complete information and to keep your account information updated.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• You agree to use our Services only for lawful purposes and in accordance with this Agreement and any other applicable policies or guidelines posted on our platform.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• You retain ownership of any content you create, upload, post, or share on our platform ("User Content"). By posting User Content, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with our Services.
• You represent and warrant that you have the necessary rights and permissions to post User Content and that it does not violate any third-party rights or applicable laws.

• All content and materials available on our platform, including text, graphics, logos, images, videos, and software, are the property of the Company or its licensors and are protected by intellectual property laws.
• You may not use, copy, reproduce, modify, distribute, or create derivative works of any content or materials on our platform without our prior written consent.

• Our platform may contain links to third-party websites, services, or content that are not owned or controlled by the Company. We are not responsible for the content or practices of any third-party sites or services.
• Your interactions with third-party sites or services are solely between you and the third party, and we disclaim any liability for any damages or losses arising from such interactions.

• This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.
• Any dispute arising out of or in connection with this Agreement shall be resolved exclusively through binding arbitration in accordance with the rules of the [Arbitration Association]. The arbitration shall take place in [Location], and the language of the arbitration shall be [Language].

• If you have any questions, concerns, or feedback regarding this Agreement, please contact us at [Contact Information].
• By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

• If you are under the age of 14 to 18 years old, you must obtain parental or guardian consent before creating an account and using our Services.
• Parents or legal guardians are responsible for supervising and monitoring the online activities of minors who use our platform.

• We employ various methods, including automated tools and human moderators, to enforce this Age Restriction Policy.
• We reserve the right to suspend or terminate any account found to be in violation of this policy or to have misrepresented the user's age.

• Refunds may be issued in accordance with this policy for certain circumstances, such as
• Over payments or duplicate payments.
• Unauthorized transactions.
• Failed or incomplete transactions.
• Dissatisfaction with premium features or subscriptions (subject to the terms of our subscription agreements).

• Refund Process
• Refunds will be processed back to the original payment method used for the transaction, unless otherwise specified.
• Refunds may take up to [10 business days] to be processed and reflected in your account, depending on the payment method and banking institutions involved.
• Failed or incomplete transactions.

• In certain circumstances, refunds may not be available, including but not limited to:
• Services that have already been provided or consumed.
• Subscription fees paid for periods of service already rendered.
• Subscription fees paid for periods of service already rendered.

• If you believe you are entitled to a refund and have not received one within a reasonable timeframe, please contact our support team to resolve the issue before initiating a chargeback with your payment provider.
• Chargebacks initiated without prior communication and attempt to resolve the issue may result in suspension or termination of your account.

• SplashArk wants to ensure transparency and trust regarding your payment information. When making or receiving purchases directly on our platform, please note the following:
• Payment Processing Partners:We have partnered with Stripe and PawaPay to securely process your payments. User payment details are encrypted and handled directly by these trusted third-party payment processors. These entities are independent of SplashArk and have their own terms of service and privacy policies.
• No Retention of Payment Details: We do not store or retain payment information on our servers. All payment processing is securely handled by Stripe and PawaPay.
• Changes and Updates: We prioritize the security of user’s information. Both Stripe and PawaPay implement robust security measures to protect user payment details from unauthorized access or misuse. Although these entities have safe payment processing, we cannot guarantee the absolute security of data transmission over the internet or storage systems.
• User Responsibility : While we take every precaution to ensure the security of your payment information, we encourage users to also be vigilant about protecting their own data, such as using strong passwords and avoiding sharing sensitive information. Also, we strongly advise users to review the privacy policies and terms of service of our payment processors to understand how their information will be handled.
• TransactionDisputes Any disputes regarding transactions, refunds, or other payment-related issues should be directly addressed with the respective payment processor. Our platform will endeavor to assist users in resolving such disputes to the best of our ability, but ultimate resolution lies with the payment processor.
• Changes and Updates: This disclaimer may be updated from time to time without prior notice. Users are encouraged to periodically review this disclaimer to stay informed of any changes.

• We encourage users and sellers to communicate directly with each other to resolve disputes amicably and efficiently.
• If you encounter a problem with a transaction or the quality of a product or service, we recommend contacting the seller first to attempt to resolve the issue.

• If you are unable to resolve a dispute with the seller directly, you may escalate the dispute to our support team for assistance.
• If you are unable to resolve a dispute with the seller directly, you may escalate the dispute to our support team for assistance.

• Our support team will investigate the dispute and work with both parties to facilitate a resolution.
• We may request additional information or evidence from both the user and the seller to help us understand the nature of the dispute and make an informed decision.

• Based on the information gathered during the investigation, we will decide regarding the dispute and communicate our decision to both parties.

• If you disagree with our decision regarding a dispute, you may appeal the decision by providing additional information or evidence to support your case.
• Appeals will be reviewed by our support team, and we will strive to reach a fair and impartial resolution.

• Users may use our platform to broadcast live video content to their followers and audiences.
• Live streaming content must comply with our Community Guidelines and Terms of Use, including prohibitions on illegal or harmful content, hate speech, nudity, and violence.

• Users may offer pay-per-view events on our platform, including live performances, classes, tutorials, and exclusive content.
• PPV events must comply with our Content Policy and may not contain explicit or graphic material, illegal content, or content that violates the rights of others.

• Users hosting PPV events may set the price for access to the event, which users must pay to participate.
• Payment processing for PPV events is handled securely through our payment partner, [Payment Partner Name], in accordance with their terms and conditions.

• Users hosting live streaming and PPV events are solely responsible for the content they broadcast and the conduct of their events.
• Users must obtain all necessary rights, licenses, and permissions for the content they stream or offer through PPV events, including music, performances, and copyrighted material.

• We reserve the right to monitor and moderate live streaming and PPV events to ensure compliance with our policies.
• We may remove or disable access to any content or event that violates this policy or is otherwise objectionable.

• If you have any questions, concerns, or feedback regarding this policy, please contact us at [Contact Information].
• By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Live Streaming and Pay-Per-View Policy. We appreciate your cooperation in creating a safe and enjoyable environment for live streaming and PPV events on our platform.

• Users may buy and sell products through our platform in accordance with this policy and any applicable laws and regulations.
• Sellers must accurately describe their products, including providing clear and truthful information about the condition, price, and specifications of the products.

• All payments for products purchased through our marketplace are processed securely by our payment partner, Stripe.
• Users must comply with Stripe's terms and conditions for payment processing, including any restrictions or requirements regarding payment methods and processing fees.

• Sellers are responsible for creating and managing their product listings, including uploading images, writing descriptions, and setting prices.
• Product listings must comply with our Content Policy and may not contain prohibited content, including illegal items, counterfeit goods, or items that violate the rights of others.

• Buyers and sellers are solely responsible for the transactions they conduct through our marketplace, including the delivery and receipt of products.
• In the event of a dispute between a buyer and seller, we encourage both parties to communicate directly to resolve the issue. If a resolution cannot be reached, users may escalate the dispute to our support team for assistance.

• Sellers are responsible for shipping products to buyers in a timely manner and providing tracking information when available.
• Buyers are responsible for providing accurate shipping addresses and ensuring they are available to receive deliveries.

• Sellers must specify their return and refund policies in their product listings. Buyers should review these policies before making a purchase.
• Buyers may request returns or refunds in accordance with the seller's stated policies or applicable consumer protection laws.

• Certain items are prohibited from being listed or sold on our marketplace, including but not limited to:
• Illegal or counterfeit goods.
• Illegal or counterfeit goods.
• Drugs, pharmaceuticals, or controlled substances.
• Adult or explicit content.
• Sellers found to be listing prohibited items may have their listings removed and their accounts suspended or terminated.

• We reserve the right to monitor and moderate the marketplace to ensure compliance with this policy and our Terms of Use.
• We may remove or disable access to any product listing or account that violates this policy or is otherwise objectionable.

• If you have any questions, concerns, or feedback regarding this policy, please contact us at [Contact Information].
• By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Product Marketplace Policy. We appreciate your cooperation in creating a safe and reliable marketplace experience for all users.

• Virtual Services: Users may offer services that can be delivered remotely, such as consulting, tutoring, coaching, or digital content creation.
• In-Person Services: Users may offer services that require physical presence, such as personal training, beauty treatments, event planning, or photography.

• Users can browse available services, view service provider profiles, and book services directly through our platform.
• Payment processing for services is handled securely through our payment partner, Stripe, in accordance with their terms and conditions.

• Users can browse available services, view service provider profiles, and book services directly through our platform.
• Payment processing for services is handled securely through our payment partner, Stripe, in accordance with their terms and conditions.

• Service providers must accept service requests within a reasonable timeframe and confirm the date, time, and location of the service.
• Service providers are expected to show up at the agreed-upon date, time, and location to deliver the service. Failure to do so may result in penalties, including fines or account suspension

• We expect service providers to deliver services of high quality and to fulfill their obligations to users.
• Users who are dissatisfied with a service or encounter issues with a service provider may report the issue to our support team for resolution.

• We reserve the right to monitor and moderate services offered on our platform to ensure compliance with our policies.
• We may remove or disable access to any service or service provider that violates this policy or is otherwise objectionable.